Contact Sasta Ticket Price

For help with a booking, a payment or a refund, call us on +92 331 4059329 or email support@sastaticketprice.com. Have your booking reference ready and we can find your ticket straight away.

Call
+92 331 4059329booking support
Email
Support teamaddress below
Have ready
Booking referenceand the passenger’s CNIC
Refunds
Through usoperator rules apply
Office
Model TownLahore

What we can help with

Our support team handles anything to do with a ticket booked on Sasta Ticket Price, as well as questions about the site.

  • New bookings

    Finding a departure, choosing a class, or finishing a booking that did not go through.

  • Payments and e-tickets

    Money taken but no e-ticket, a failed payment, or a ticket sent to the wrong number or email address.

  • Changes and cancellations

    Requests to change or cancel a booking, handled under the operator’s own rules and deadlines.

  • Refunds

    The status of a refund you have asked for. Refunds go back to the method you paid with.

  • Corrections

    A fare, timing or terminal on one of our route guides that has changed.

  • Operators and partners

    Bus operators, airlines and businesses that want to work with us.

How to reach us

Phone is quickest for anything urgent, such as a departure later today. Email suits refund questions and anything that needs a screenshot.

  1. Find your booking reference

    It is printed on your e-ticket.

  2. Check the passenger details

    Note the name and CNIC used at booking.

  3. Note the payment details

    For payment problems, have the method, amount and transaction ID.

On the day of travel

For a live update on a departure that is already running late, the operator’s terminal line is often quickest. For anything about your booking itself, contact us first.

Operator numbers change occasionally. Treat numbers advertised on social media with caution, since several operators are impersonated online.

Booking support FAQs

I paid but did not receive my e-ticket. What should I do?

Check the inbox and spam folder of the email address you entered, then call or email us with the payment method, amount and transaction ID. A payment deduction on its own is not a confirmed seat, so speak to us before you travel.

How do I cancel or change a booking?

Contact us with your booking reference before the operator’s deadline. We check the rules attached to your fare, tell you any charge and process the request. See our refund and cancellation policy.

How long does a refund take?

It depends on the operator and the payment method. We confirm the expected timeline when we accept your request, and the money returns to the account, card or wallet you paid from.

What if the operator cancels my coach?

Contact us. We will ask the operator for a transfer to the next available departure or a refund, as its policy allows.

Where is your office?

MB68, Zainab Tower, Model Town, Lahore, Pakistan. Most questions are resolved fastest by phone or email.

Ready to book?

Search your route and date, choose a seat and pay online with JazzCash, Easypaisa or card.

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